To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 5 days of receipt of your shipment.

  • They must be in original condition
  • They must be unused and unaltered
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping-10.000L.L.

 

How will I get my refund?

  • Refunds are made to the origianl method of payment.
  • If the order was settled in cash, Wakilni driver will recieve it and inspect it, and he will refund you the cash, deducting any applied return shipping fees
  • If the order was paid by credit card, Wakilni driver will recieve it and inspect it, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 working days.