To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 5 days of receipt of your shipment.
- They must be in original condition
- They must be unused and unaltered
- In the original packaging
Free gifts or promotional items are not returnable!
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping-10.000L.L.
How will I get my refund?
- Refunds are made to the origianl method of payment.
- If the order was settled in cash, Wakilni driver will recieve it and inspect it, and he will refund you the cash, deducting any applied return shipping fees
- If the order was paid by credit card, Wakilni driver will recieve it and inspect it, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 working days.